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Payment Portal Support
For help logging in, making a payment, or using an automated service
(855) 270-3592
customerservice@firstbilling.com
Customer Service Hours
Mon-Fri: 8:00 AM - 6:00 PM
Eastern Time
Account Support
For utility-related problems or questions about your invoices
(559) 621-6888
ubc@fresno.gov
Customer Service Hours
Monday – Wednesday 8:00AM – 4:15PM
Thursday 8:00AM – 3:45PM
Friday 8:00AM – 4:15PM

FOR 24 HOUR WATER AND SEWER EMERGENCIES
CALL PHONE NUMBER (559) 621-2489


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Software Version: 2023.1.5.3
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